What happens if I order my photos and I don't like them?

• We offer a 100% Satisfaction Guarantee. You just need to make contact with our office and arrange to send the photos back.

NO REFUND IS GIVEN ON A PACKAGE THAT CONTAINS A DIGITAL PRODUCT THAT IS EMAILED TO YOU

 

I did not order my photos before photo day, is it too late?

• No it is not. If you have not ordered before the photos are taken you will get another chance once the photos are delivered. Every child will receive a           Re-Order form which can be used online to place further orders.

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How long will it take to get my photos?

• The standard delivery time for your photos is 4 - 6 weeks.

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What methods of payment do you accept?

• You can pay with Cash by placing this in your envelope when it is returned to School. All major credit cards are accepted with online payments only through PayPal.

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How can I order a Family Photograph?

• Family envelopes are available at the office and can be collected up until photo day. Family photos will only be taken on the presentation of a family envelope.

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I have lost my child's envelope, what do i do?

• If you misplace one of your envelopes simply go to the office and ask for a spare envelope. There will be no pre-printed data on this and no online orders are available with the use of spare envelopes.

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